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Keith Tyler-Smith

Role:

eProjects Manager

Organisation:

TANZ eLearning Development Unit

Email:

tyler-smithk@cpit.ac.nz

Title of session:

The first time e-Learners journey: an examination of attrition and withdrawal issues in workplace-based programmes

Category:

Paper

Description:

The problem of dropout rates in e-Learning programmes has been argued over at length without any consistent conclusions about the degree of the problem, or a clear understanding of what factors contribute to learners dropping out, withdrawing or not completing eLearning courses. In examining the factors that affect attrition among distance online learners this paper focuses on the distinctive characteristics of mature adult learners undertaking part-time education by distance eLearning course for the first time. The available research suggests that attrition among mature adult online learners is affected by sociological, psychological, technical and cognitive factors, critical features of which are the notions of cognitive load and locus of control. This paper argues that first time eLearners often experience cognitive overload (as described in Cognitive Load Theory) in the early stages of an online course and it is suggested that this is a likely contributor to high drop out rates, particularly in terms of those withdrawing within the first few weeks of the course start.

Presentation notes (460kb PDF)
Presentation notes (650kb PPT)

Biography:

Keith is currently the project manager on a number of eCDF and other internally funded eLearning projects for the Tertiary Accord of New Zealand (TANZ). He has been working in the ITP sector since 1993, initially as a programme leader in TV & Video Post Production at the NZ Broadcasting School at Christchurch Polytechnic Institute of Technology. In 2000 he took up the role as Manager of eLearning & Web Support for CPIT and was responsible for the roll out of Blackboard, staff development in eLearning & the development of a variety of eLearning projects. In 2004 he was seconded to TANZ to project manage a first round eCDF contract.    He has a Bachelor of Broadcasting Communications from CPIT and a Masters in Online Education from the University of Southern Queensland.


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